Chat history (see past conversations easily).Canned responses (create your own custom pre-built replies to frequent questions). Chat transfers (transfer chat to other agents easily).Easy Turn On/Off switch (No more “chat offline”).Automatic smart triggers on custom rules (pages, time spent on page etc).Super light weight widget that’s easy on page load time.Customizable widget with uploadable profile pictures.Power packed features that helps you support customers better and faster.It’s a business to customer communication tool that can help you with customer service, marketing or sales! Here’s how HappyFox Chat is different and was voted as No.1 live chat tool on ProductHunt. Live chat is not just an “engagement” tool anymore. Improve conversion rates 10X on your ecommerce store, by integrating with third party apps like Shopify, Google Analytics & more. So that visitors can get the answers they seek quickly, you can offer quick options for frequently-asked questions without adding extra work to your team.Convert anonymous visitors on your website to leads with HappyFox Chat – Live chat software for the next generation. Bots can be used to collect contact information and other data from visitors, get their consent and boost your marketing efforts. We can help you increase the number of orders that you receive and increase your average order value. Chatra will answer questions, clarify concerns, and cross-sell or upsell. To greet them with a personal message, you can learn their browsing history and where they are located. A real-time list allows you to monitor visitors who are currently visiting your website. Connect your Facebook Business Page and inbox to get rid of switching between browser tabs. All messages can be managed from one dashboard. Or, you can use messenger mode to reply to messages at your pace. You can add live chat to your website to communicate with your visitors in real time. Answer questions, solve problems, increase conversions. Highly resilient architecture built on AWS and certified with industry compliancesĪrabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,Ĭhatbots, live chat, email and social messaging for businesses. Seamless integrations via a rapidly growing app marketplace and custom APIs Intelligent load balancing and auto-routing capabilities Proactive messaging using hyper-targeted rich media campaigns Best-in-class AI chatbots that focus on intent and engagement Unified inbox experience to manage conversations across digital channels This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
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